HOW DO I KNOW THE LABEL WILL LOOK GOOD ON THE PACKAGING?

After you complete your purchase, we will send you a 3D mockup directly to your email for approval.

DOES YOUR PRICING INCLUDE SHIPPING?

No. Shipping is calculated after decide on products to be produced and amount. Please see the following information which will give you a general idea around the costs of Air Freight. Precise shipping costs will be calculated before production. We can secure shipping via Air or Sea, and can also work directly with a customers shipping company as well. For more details, please check ourShipping Policy.

WHERE DO YOU DELIVER THE PRODUCTS TO?

All orders are delivered to a third party warehouse facility for storage and fulfillment specified by you! Cre8or can also offer you solutions as well.

HOW CAN I UPGRADE / DOWNGRADE MY SUBSCRIPTION?

If you want to move from Basic Plan to Growth Plan for example, you'll have to first cancel your current subscription and then purchase the new one. The good thing is, even when you change subscriptions you are still eligible for a 14 day free trial period.

WHAT DO I HAVE TO DO WHEN MY SUBSCRIPTION ENDS?

Literally nothing. Your subscription renews automatically so you don't have to worry about it.

IS CRE8OR MOCRA READY, AND WHAT CERTIFICATIONS DOES IT HAVE?

The Modernization of Cosmetic Regulations Act of 2022 (MoCRA) is the first major update to the US Food and Drug Administration’s (FDA) authority over cosmetic products since 1938 – and is transforming the industry with new rules. Any brand distributing into the US, including British and European businesses exporting to the territory, must ensure that their practices comply with the new law to maintain access to this $430 billion market.

While the industry waits for the FDA to finalise instructions and guidance, the new rules will come into force as of 29th December.

Cre8or is proud to with its MOCRA readiness, showcasing a commitment to excellence in the cosmetics industry. With meticulous attention to detail, Cre8or has ensured that its manufacturing processes align seamlessly with MOCRA standards, guaranteeing the production of cosmetics that meet and exceed regulatory requirements. From ingredient sourcing to product formulation and packaging, Cre8or's adherence to MOCRA guidelines underscores its dedication to product safety and quality. Customers can trust Cre8or to deliver cosmetics that not only enhance beauty but also prioritize compliance with the latest industry regulations. Embrace a new era of beauty products with Cre8or – where innovation, safety, and MOCRA compliance converge for a truly exceptional cosmetic experience. Cre8or currently meets European Regulations as well with GMP, ISO 9001, and ISO 22716, and meets global regulatory requirements from Asia, Latin America, Africa and the GCC.

Can't find what you're looking for?

Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).

Please email us at support@cre8orglobal.com

Other inquiries? Let's chat.

Please email us at support@cre8orglobal.com